Shipping Return/Exchange Policy/Customer Policy

 

  • OUR SHIPPING GENERALLY TAKES 3-5 BUSINESS DAYS TO ARRIVE AFTER PROCESSING.
  • WE DO NOT ASSUME RESPONSIBILITY FOR LOST OR STOLEN PACKAGES. IT IS OUR CUSTOMER'S RESPONSIBILITY TO MAKE SURE THEY HAVE ARRANGED TO RECEIVE THEIR ITEMS.
  • IF THE PACKAGE IS DAMAGED UPON ARRIVAL, WE ASK THAT YOU CONTACT US IMMEDIATELY. AFTER CAREFUL CONSIDERATION WE WILL DETERMINE IF THE ERROR IS DUE TO A MISHAP ON OUR PART.
  • IF SO, WE MAY ARRANGE AN EXCHANGE. 
  • WE DO NOT PROVIDE REFUNDS.
  • WE ASSUME NO RESPONSIBILITY FOR SHIPPING DELAYS DUE TO NATURAL DISASTERS OR ANY UNFORESEEN CIRCUMSTANCES

*NO REFUNDS - EXCHANGE/STORE CREDIT ONLY WITHIN 7 DAYS! ALL SALES ARE FINAL.


RETURNS FOR STORE CREDIT MUST MEET THESE REQUIREMENTS:

 

 Merchandise must be unworn and unwashed. We cannot accept returns of items that have been damaged, worn, soiled, and without clothing tags. Items must be in a condition suitable for resale.


2. Merchandise must have all tags, including any hangtags attached.
Any merchandise marked "Final Sale" cannot be returned


***Non-returnable merchandise include: sale products, formal dresses, bodysuits and accessories.


3. We reserve the right to refuse any exchange that does not meet our requirements including any signs of wear, the smell of fragrances and smoke.


4. Customer is responsible for shipping fees to send the order back to Fanty Fitness


5. Shipping fees are non refundable.

6. Fanty Fitness diligently inspects all items before shipping; therefore, damaged merchandise is unlikely. Any returned items will be inspected for signs of wear or smoke, and in the event that the item does not match the original condition, the buyer will not receive a store credit.


**Please include your original packing slip so we know who you are. If you've misplaced your packing slip no worries, you may enclose a note with your full name and/or order number and indicate if you'd like to exchange an item for a different size, color, item or just receive a merchandise credit. If an exchange  is not indicated or the size you're requesting for the exchange is unavailable a merchandise credit will be issued in the form of a gift card sent via email.

 
Fanty Fitness Customer Policy
Thank you for shopping with Fanty Fitness. We are committed to providing quality wellness and fitness products. Please review our customer policy carefully before making any purchase. By placing an order, you agree to the terms outlined below:

1. No Training or Education Provided

Fanty Fitness does not provide any form of training or education for products sold. It is the customer’s sole responsibility to ensure they are properly trained and knowledgeable in the correct and safe use of any product or equipment purchased.

2. No Guarantees or Promised Results

Fanty Fitness does not guarantee or promise any specific results from the use of our products. Outcomes may vary based on individual usage, body type, and other external factors. Customers should use products with realistic expectations and proper care.

3. Third-Party Sourcing Disclaimer

Fanty Fitness is a drop-ship company. We source our products from third-party suppliers and are not the manufacturers. As such, we are not liable for any product defects, issues, or inaccuracies that may arise from third-party production or packaging.

4. Limitation of Liability

Fanty Fitness assumes no responsibility or liability for any injuries, damages, or losses resulting from the use or misuse of our products. Customers use our products at their own risk, and we strongly encourage consultation with certified professionals before using any new equipment or supplements.

5. Pricing Policy

All product prices listed on our website and promotional materials are subject to change at any time without prior notice. Prices may be adjusted due to supplier costs, market trends, or other factors without notification to customers.

For additional questions regarding shipping, returns, or order inquiries, please refer to our Shipping & Returns Policy or contact us directly at support@fantyfitness.com
If you meet the return/exchange requirements please ship item(s) to: 

1808 Wanda Way

Ellenwood, GA 30294